Best forTeams planning knowledge assistants
Core ideaTrust depends on retrieval quality, permissions, citations, and evaluation
Trust is designed
A useful RAG system starts with source quality, permissions, and answer evaluation, not only a chat interface.
Citations and feedback loops help business users understand when to trust an answer and when to escalate.
Operations matter
Content freshness, access changes, source conflicts, and unanswered questions need operational ownership.
Treat the assistant like a knowledge system with review cadence and measurable quality.
01Control source ingestion.
02Show citations.
03Evaluate answers continuously.
Practical takeaways
- Control source ingestion.
- Show citations.
- Evaluate answers continuously.