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Payment and Refund Policy

Payment :

1. Payment Terms:

a. Service Charges: Clients are required to pay the agreed-upon service charges as outlined in the proposal or invoice provided by AiLoop Technologies.

b. Payment Methods: AiLoop Technologies accepts payments through various methods, including but not limited to credit cards, wire transfers, and online payment gateways. Details for payment methods will be provided upon request.

c. Invoicing: Invoices will be issued based on the agreed-upon billing cycle or project milestones. Clients are responsible for ensuring timely payments.

Refund :

At AiLoop Technologies, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices, and all the refund claims are processed with vigilant parameters to ensure the decisions are justified and mutually agreeable. Our policies are treated with appropriate measures to settle different claims originating from different assortments of needs and various business situations.

Coverage & Scope This Refund Policy covers AiLoop Technology's action and approaches toward refunds. This Refund Policy does not apply to the practices of companies that AiLoop Technologies does not own or control or of persons that AiLoop Technologies does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which AiLoop Technology's websites link.

When Do You Qualify For Refunds? When you file a complaint to AiLoop Technologies, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in extreme circumstances when nothing good [with your approval] can be done to solve the issue.

While planning for refunds, we check for the soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, a refund may apply*

* Development/Post-sales operations has not yet started

* The issues with the project are beyond the scope of rectification/resolution/fixing

* You have not violated our payment terms

* You have not used any information for monetary/business benefits (gained during the course of association)

* The reasons you made are valid/rational/realistic enough to qualify for a refund trial

* Should be able to demonstrate his/her innovative UI design and development skills and understand what makes an app addictive and appealing

* You have presented all the proofs and evidence surfacing your refund claim

* The claim does not arise from any billing dispute coming from your bank or payment vendor

*Important Note: If any of the points mentioned above is found violated, your claim will be considered void. The decision on refunds is final and irrevocable

How The Refund Takes Place?

1. Pre-Refund

* Refund query is processed, analyzed, and checked for veracity

* Match the query with the agreeable parameters and valid reference points

* Arrange for refunds in permissible situations and settle wholly or partly, as the case may be

2. Post-Refund

* Sign a proof agreement

* Unless you have been told otherwise, you destroy all copies of Information shared and communication that happened in the due course

3. Transaction

* The refund may take 7-10 business days to process, after the refund agreement is signed

* You will be refunded in the currency you were charged in. If this is not your native currency, your bank may charge exchange fees, or a change in the exchange rate may have resulted in a difference in the amount refunded compared to the amount you originally paid (in your native currency). It is solely your responsibility if you have to pay any fees or bear any losses in this process.

Changes AiLoop Technologies may, at any time, without notice to you and in its sole discretion, amend this policy periodically. You are expected to check the policy from time to time for updates. For more Information, contact us at admin@ailoop.in.

Cancellation Policy :

Clients may request to cancel services by providing written notice. Any payments made before the cancellation will be subject to the refund policy, applicable only in cases of accidental payments.

Late Payments :

Late payments may be subject to applicable late fees. The specific late fee amount and terms will be outlined in the contract or invoice.

Amendments to the Policy :

AiLoop Technologies reserves the right to update this Payment and Refund Policy as needed. Clients will be notified of any changes. By engaging in services with AiLoop Technologies, clients acknowledge and agree to abide by the terms outlined in this Payment and Refund Policy.