The following terms and conditions apply to all development/design/marketing/consulting services AiLoop Technologies provides to the Client. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Offshore Web | Mobile | Cloud | SEO | Hosting | Digital Marketing | Artificial Intelligence | Blockchain | Web3 | Data Management

It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote, the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

We follow the below engagement models-

Hire Dedicated Resource[s]: For Mid and Large-sized projects for a long term.

Fixed Price: For Startups & Small Businesses – Suitable for projects when it’s possible to evaluate the time & cost of development. After analyzing your project idea, we will submit a time & price quote for your review. After your approval, we start work.

Time & Material: The engagement model only allows you to pay for the resources and time you use for the project.

Buckets: A most popular model for small projects; it gives freedom to pay as the task completes.

You deserve to have your work carried out to the highest possible standard and in a timely manner, and we will always try to meet or exceed your expectations. We highly value quality and look to pass that on to our clients at every opportunity.

We will act with the utmost integrity, professional dedication, and courtesy at all times & our values are CLEAR:

Client Experience: We thrive for an excellent client experience.

Leadership: We demonstrate leadership by utilizing our experience for your project betterment.

Ethics: We do business with Ethics.

Accountability: We take responsibility for our work with honesty.

Results: Results matter and we are a result oriented team.

Clear instructions or requirements: Clear instructions allow us to effectively provide an accurate estimate, prepare proper architecture for scalable outcome and work on the project to the best of our abilities.

Timely inputs/responses/feedback: The team is blocked for the committed duration, she/he must have timely inputs & regular tasks at all times to avoid delays (any delays may increase the time required to complete the project).

Raise a timely flag for any dissatisfaction: If you are dissatisfied with the service being provided, please inform us and we will attempt to solve it amicably. We cannot resolve a problem we are unaware of.

Your availability for the scheduled demos: You are expected to be available for scheduled demos for regular updates. Please inform us about your holidays/leaves/unavailability, so we can manage the work dependencies accordingly.

Project confidentiality breach: We value the trust and confidentiality of our Agreement and work relationship.

• Work directly on a live server (unless specified). We will supply a sandbox server for development. Digital Marketing (SEO) work does take place on the live server.

• Hold the set of data; please provide us with test data or a copy of the live DB.

• Tolerate abuse of staff members.

Payment of the advance / first invoice is an acceptance of these terms and conditions.

The charges are calculated in accordance with AiLoop Technology’s standard rates per the agreed contract (which can be amended on one month’s prior notice to you) as follows:

Weekly rates are calculated on the basis of an eight (8) hour day, working five (5) days a week.

Daily rates are calculated on the basis of an eight (8) hours day.

Bucket rates are calculated on the basis of 10, 20, 40 hours being purchased against your project, all of which must be used within a defined timeline as per agreement at the time of booking.

All invoices must be paid in the currency in which they are issued.

Our invoices are issued before we start the work and need to be reconciled in order for the work to commence.

Your project may be put on hold temporarily while your payment on invoices is outstanding, and in that event, we reserve the right to remove project files from our servers.

Unless otherwise stated, all prices are exclusive of VAT or any other taxes as may be applicable, which shall, where applicable, be charged by AiLoop Technologies to you at the current rate.

Under no circumstances shall either party be liable to the other party or any third party for any damages resulting from any part of this contract such as, but not limited to, loss of revenue or anticipated profit or lost business, costs of delay or failure of delivery, which are not related to or the direct result of a party’s negligence or breach.

The service provider shall complete the services for the client’s purposes and to the client’s specifications. the service provider does not represent or warrant that such services will create any additional profits, sales, exposure, brand recognition, or the like. the service provider has no responsibility to the client if the deliverables do not lead to the client’s desired result(s).

A link to AiLoop Technologies will appear in either a small type or a small graphic at the bottom of the Client’s website. If a graphic or link is used, it will be designed to fit in with the overall site design. The Client also agrees that the website developed for the Client may be presented in AiLoop Technology's portfolio.

Each party acknowledges that the other party owns or licenses Intellectual Property related to its or its affiliates’ existing businesses. Such Intellectual Property may be used and further developed in the course of this Agreement.

We aim to give you high-quality and efficient service at all times. However, if at any time you are unhappy with the service that you receive, including our invoices, please raise your concern in the first place to:

• Your developer/designer is working under an appropriate Model.

• Your project manager if working under an appropriate Model.

• If your concern is regarding invoices, then please raise it with our Accounts Team.

If the Client is not satisfied with our work, they can report their comment to us as per our t&c, but should not attempt to tarnish our reputation on any public community or any third party.

During this Agreement, you will not, directly or indirectly, solicit or do business with any Developer or Employee or entice, induce or assist any Developer or Employee in ceasing employment with AiLoop Technologies.

These terms & conditions of business constitute the entire Agreement between us starting October 2022 and extinguish all previous agreements, promises, warranties, representations, and understandings between us, whether written or oral.

The website, including all the material (excluding any applicable third-party materials), is the property of AiLoop Technologies, and it is copyrighted and protected by worldwide copyright laws and treaty provisions. You hereby approve following all the copyright laws worldwide in your use of this website and to prevent any unauthorized copying of the material.